Privacy policy

In Europe and Spain, there are data protection rules designed to protect your personal information that our organization is obliged to comply with. Therefore, it is very important for us that you understand perfectly what we are going to do with the personal data we ask you for. Thus, we will be transparent and give you control of your data, with simple language and clear options that will allow you to decide what we will do with your personal information. Please, if you have any questions after reading this information, do not hesitate to ask us.

Who we are?

Our name: Divolut Technologies SLU<br/>Our CIF / NIF: B72417405 Our main activity: Software development Our address: C/Joan d'Austria 95, 2 3, 08018, Barcelona (Barcelona) Our contact email address: contact@divolut.com Our website: https://divolut.com/es We are at your disposal, do not hesitate to contact us.

What will we use your data for?

In general, your personal data will be used to be able to relate to you and provide you with our services. Likewise, they may also be used for other activities, such as sending you advertising or promoting our activities.

Why do we need to use your data?

Your personal data is necessary to be able to relate to you and provide you with our services. In this sense, we will make available to you a series of boxes that will allow you to decide clearly and simply on the use of your personal information.

Who will know the information we ask for?

In general, only the personnel of our organization who are duly authorized will be able to have knowledge of the information we ask for. Likewise, those entities that need to have access to your personal information so that we can provide you with our services may also have knowledge of your personal information. For example, our bank will know your data if payment for our services is made by card or bank transfer. Likewise, those public or private entities to which we are obliged to provide your personal data in compliance with some law will have knowledge of your information. To give you an example, the Tax Law requires us to provide certain information about economic transactions that exceed a certain amount to the Tax Agency. In the event that, apart from the cases mentioned, we need to disclose your personal information to other entities, we will ask you for your permission beforehand through clear options that will allow you to decide in this regard.

How will we protect your data?

We will protect your data with effective security measures depending on the risks involved in the use of your information. To this end, our organization has approved a Data Protection Policy and annual audits and controls are carried out to verify that your personal data is secure at all times.

Will your information be sent to other countries?

There are countries in the world that are safe for your data and others that are not. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not safe from the point of view of the protection of your data.\n\nIn the event that, to provide you with the service, it is essential to send your data to a country that is not as safe as Spain, we will always request your permission beforehand and apply effective security measures that reduce the risks of sending your personal information to another country.

How long will we keep your data?

We will keep your data during our relationship and as long as the laws oblige us. Once the applicable legal deadlines have expired, we will proceed to delete them in a safe and environmentally friendly manner.

What are your data protection rights?

At any time, you can contact us to find out what information we have about you, rectify it if it is incorrect, and delete it once our relationship has ended, if legally possible.\n\nYou also have the right to request the transfer of your information to another entity. This right is called "portability" and can be useful in certain situations.\n\nTo request any of these rights, you must make a written request to our address, along with a photocopy of your ID card, to be able to identify you.\n\nIn the offices of our entity, we have specific forms to request these rights and we offer our help to fill them out.\n\nTo find out more about your data protection rights, you can consult the website of the Spanish Data Protection Agency.\n\nwww.aepd.es

Can you withdraw your consent if you change your mind at a later time?

You can withdraw your consent if you change your mind about the use of your data at any time.\n\nFor example, if you were interested in receiving advertising for our products or services at the time, but no longer wish to receive any more advertising, you can let us know by email at the following address: contact@divolut.com

If you believe your rights have been disregarded, where can you file a complaint?

In the event that you believe your rights have been disregarded by our entity, you can file a complaint with the Spanish Data Protection Agency, through one of the following means:\n\nElectronic headquarters: www.aepd.es\n\nPostal address: Spanish Data Protection Agency C/ Jorge Juan, 6 28001-Madrid\n\nTelephone: Tel. 901 100 099 / Tel. 91 266 35 17\n\nFiling a complaint with the Spanish Data Protection Agency is free of charge and the assistance of a lawyer or solicitor is not necessary.

Will we create profiles about you?

Our policy is not to create profiles about users of our services.\n\nHowever, there may be situations in which, for the purpose of providing the service, commercial or other, we need to create profiles of information about you. An example could be the use of your purchase or service history to offer you products or services tailored to your tastes or needs.\n\nIn such a case, we will apply effective security measures that protect your information at all times from unauthorized persons who may seek to use it for their own benefit.

Will we use your data for other purposes?

Our policy is not to use your data for purposes other than those we have explained to you. If, however, we need to use your data for different activities, we will always request your permission beforehand through clear options that will allow you to decide on this matter.